FAQ and Help
Below you’ll find answers to the questions we get asked the most about the products.
How does SMS works?
We provide user panel and API. You can connect your application with our API or use the panel to manage your campaign and reports. Our system takes care of everything on how to deliver your SMS to the recipients.
Do you have any free trial?
Yes, 20 free sms. Client can get free by signing up - https://portal.adnsms.com/signup
How to pay?
We accept cash/cheque, Master Card, VISA, Debit Card, bKash, Rocket, Credit Card.
What is the price?
1. Our Masking SMS Rate: 0.50paisa/SMS 2. Our Non Masking SMS Rate: 0.32 paisa/SMS
How many character can I send in a SMS ?
Bengali SMS: 1 SMS, 70 Character 2 SMS or more, 65 Characters. English SMS: 1 SMS, 160 Characters 2 SMS or more, 150 Characters.
What Happens If I Go over My Plan?
You can recharge from our SMS portal or contact your Key Account Manager.
Do you have reseller system?
No
Can You Help Me Get Started?
Sure, please contact our hotline number at 01777770555 or Check out Tutorial: https://www.youtube.com/watch?v=VSL3xaHIm5M
Do I have to Sign Up for the Marketing Campaigns and the API Separately?
No
How Do You Measure the Number of SMS I Send?
You can check from SMS Portal.
Why Do I Need to Verify My Account?
You need to verify your identity following the regulations for the country.
What if I send spam SMS?
In Bangladesh, all SMS content should be vetted by the regulatory authority. So, you are not allowed to send spam or malicious content in SMS.
How to get masking name?
You can get masking SMS name by providing few documents, like the authorization letter, the expected masking name etc. These should be given in official letterhead pad with seal.
I’m Ready to Sign Up. What Do I Do and How Do I Pay?
You need to provide account opening information’s: Name, Email address, Company Name and provide the payment related document. After, confirming all the documents, we will create your account in our Portal.
Is there any limitation in terms of supported language?
Our SMS service supports Unicode. So, you can send text with any language. But, there are certain limitations in character limits for each language.
How Do I Partner with you?
You can mail us- info@adndiginet.com and our team will contact with you.
What is OTP?
OTP stands for One Time Password. You can use OTP SMS to verify your customer’s orders, Signups, payment systems.
What is long code?
Long code SMS refers to classic 10-13-digit phone numbers beginning with an area code.
What is short code?
An SMS short code is a 5 or 6 digit phone number that is used by organizations to send text messages, answer customer calls etc.
What is HTTP and SMPP?
HTTP (Hypertext Transfer Protocol). The Hypertext Transfer Protocol is an application protocol for distributed, collaborative, hypermedia information systems that allows users to communicate data on the World Wide Web. SMPP stands for Short Message Peer to Peer Protocol. SMPP is used to send and receive messages from and to GSM, UMTS, iDEN, CDMA and TDMA cell phones.
What is DLR?
DLR stands for Delivery Repor
What is masking SMS ?
Masking SMS is a text message with a specific sender ID written in Alpha numeric values, like “YOURBRAND”. The sender’s phone number is replaced by the name.
What is non-masking SMS?
In non-masking SMS, text messages are sent from random phone number as sender ID.
What is dynamic SMS?
In dynamic SMS, customer can send different content to different users. You can use this feature to make your content for personalized, for example “Dear Mr. Khan” is better than “Dear Clients”. Moreover, you can use dynamic SMS for transactional SMS, such as balance notification.
What is A2P SMS?
Application-to-Person messaging (A2P). Examples of A2P: Marketing messages, appointment reminders, chat bots or virtual assistants, notifications etc.
What is P2P SMS?
P2P stands for Person-to-Person messaging. In simple terms, this is when two or more people communicate over text messaging
What is MO SMS?
The term MO stands for “mobile originated” messaging. This type of message refers to a message sent from a mobile phone. More precisely, this is a message that customer/subscriber sends from mobile phone to mobile marketing or mobile SMS provider through the SMS platform.
What is MT SMS?
MT or Mobile Terminated SMSs are messages terminated on or delivered to a mobile phone. These types of messages are sometimes referred to as 'short message – mobile terminated' (SM-MT) or simply 'mobile terminated messages.
What is Push-pull SMS?
Push-pull is a two way SMS communication between a system and an user. Push SMS: Any message origination from the server without a request from the receiver mobile is PUSH SMS. For example: the SMS you get about offers, announcement from bank etc. Pull SMS: Any message originated from a mobile device and received by a software is a pull SMS. For example, when you send SMS for checking score by sending a request to number you are sending Pull SMS
Can you deliver international SMS?
Yes, we do. Please contact our sales for more details.