Customer Satisfaction Survey

Name of Client/Company*

Address

Name of Client’s Representative*

Designation

Contact No*

Please rate your satisfaction level with each of the following statements using the scale below:

1= Highly Dissatisfied, 2= Dissatisfied, 3= Moderate, 4= Satisfied, 5= Highly Satisfied

1. How would you rate the quality of the products/ services of ADN DigiNet Limited ?*

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2. How satisfied are you with our customer service personnel’s response time and service delivery ?*

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3. How would you rate the clarity and effectiveness of our communication process ?*

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4. If you have encountered any issues, how satisfied are you with the resolution process and timeframe ?*

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5. Keeping all the aspects in mind, to what extent are you willing to recommend ADN DigiNet Limited to other individuals / companies ?*

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6. How would you rate the satisfaction level regarding the overall performance of ADN DigiNet Limited ?*

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7. Please provide us with your suggestions and feedback (if any) so that we can serve you
better.